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Hewlett Packard Enterprise HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A

Frontpage Hewlett Packard Enterprise HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
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Hewlett Packard Enterprise HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A (H3AR4E)

Hewlett Packard Enterprise HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A

Product number:
H3AR4E
In stock
Description

HPE Proactive Care Advanced Service expands on HPE Proactive Care Service and is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. Your assigned HPE Account Support Manager (ASM) provides personalized technical and operational advice, including HPE best practices gleaned from HPE’s broad support experience. HPE Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HPE, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs.

Should an incident occur, reducing business impact requires a swift and comprehensive response. A Hewlett Packard Enterprise Technical Solution Specialist (TSS) delivers an enhanced call experience intended to provide fast incident resolution. For severity incidents, a Critical Event Manager (CEM) is assigned to drive the case and provide you with regular status and progress updates.

HPE Proactive Care Advanced uses Remote Support Technology to monitor devices and collect data, enabling faster delivery of support and services. Running the current version of Remote Support Technology is required to receive full delivery and benefits from this support service.

Please note that although care has been taken in the degree of relevancy, pictures are for display purposes only, and product appearance may differ from what you see. If there are any discrepancies between the product headline, description and picture, the correct information will be in the product headline (i.e. computer systems may not come with monitors even if pictured that way). If anything is unclear, please email support before placing your order.
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